Офис-менеджер. Туризм, офисная деятельность в Баку

Coordinating with clients to determine their needs and advising them appropriate destination,modes of transportations,travel dates,costs,and accommodations.Book transportation,make reservations and collect payment.

• Provide all guests (including groups) with a friendly, accurate and efficient
check-in / check-out process.Prepare for check-ins before the guest arrives by
using the arrivals grid.Providing support to customers who may need to amend or
cancel a reservation.

• Ensure timely and accurate customer service.Handle complaints and specific
customers requests.Ensuring the front desk provides a professional and friendly
service for guests.Checks cashiers in and out,verifies banks and deposits at the
end of the shift.Schedule shifts.

Achieving growth and hitting sales targets by successfully managing the sales
team.Designing and implementing a strategic sales plan that expands company’s
customer base and ensure it’s strong presence.

Managing diaries and organising meetings and appointments.
Booking and arranging travel, transport and accommodation.
Reminding the manager of important tasks and deadlines. Typing, compiling and
preparing reports, presentations and correspondence.

Ensure timely and accurate customer service.Handle complaints and specific
customers requests.Ensuring the front desk provides a professional and friendly
service for guests.Checks cashiers in and out,verifies banks and deposits at the
end of the shift.Schedule shifts.