• NOP Project in Xazar Center: implementing whole AV infrastructure including installation, configuration, adjustment, evaluation and commissioning.
• Provide AV/VC Support service and maintenance
• Managing IOCOM account system.
• AV infrastructure monitoring via AMX RMS application
• Organizing multipoint VC calls via Polycom RMX device application
• Keep up to date of device’s latest firmware and software
• Code configuration and adjustment
• AV/VC meeting rooms routine check-ups
• Provision AV maintenance for such meeting rooms as HIVE, Distant Learning, Canteen Townhall, Cisco Telepresence, MAPS, and regular 8/16-person meeting rooms.
• On-demand user support
• Resolve BP global service desk tickets within BMC Remedy 8.1 service request management